Big Transfer and AML Check

Why we dey ask more question for big transfer

CrossPay na regulated cross-border payment service. The Nigerian Money Laundering (Prohibition) Act 2011, the Central Bank of Nigeria AML regulations, and the Financial Action Task Force (FATF) recommendations dey require us make we collect extra information for transfer wey pass certain reporting bands. The bands and the information wey we dey ask for dey below.

The same thing dey happen whether you send through web or through phone — the wizard go tell you exactly wetin e need before you confirm.

Threshold 1 — Transaction details (purpose of payment)

For Individual accounts, transfer wey reach or pass these amounts go bring "Transaction details" step inside the send-money wizard:

Business accounts dey see the Transaction details step for every transfer, no matter the amount — na CBN requirement for corporate FX.

For this step we dey ask for:

1. Purpose of payment — short text or category (family support, supplier payment, salary, freelance income, and so on). Na the most important compliance information for every wire.
2. Beneficiary type — individual or company.
3. Payment destination — bank account or mobile money.

The wizard dey pre-fill "Personal transfer" as sensible default for Individual users wey dey below the threshold; if you cross the threshold for middle of the flow, we go open Step 2 again make you confirm before the confirmation screen.

Threshold 2 — Supporting document

For transfer wey reach or pass these amounts, we go still ask you make you upload supporting document wey show the purpose of the payment:

The lower band for company beneficiary match FATF standard for B2B "occasional transactions"; the individual band match the FATF "designated threshold" for cross-border wire transfer.

The documents wey we accept depend on the purpose:

1. Supplier payment / B2B: pro-forma invoice, commercial invoice, or purchase order wey name the beneficiary.
2. Salary / contractor: signed contract excerpt or pay slip.
3. Family support: relationship affidavit or previous equivalent wey regulator accept (e rare under the threshold).
4. Education: school invoice or admission letter.
5. Medical: hospital invoice or treatment plan.

We dey upload document through HTTPS, encrypt am for rest, keep am for the 7 years wey regulator require, and na only authorised compliance reviewers fit see am.

Wetin dey happen above the threshold

1. The wizard go ask for the extra fields for Step 2.
2. If supporting document dey needed, upload widget go show for the same step. You fit drag-and-drop or pick file.
3. The transfer go enter review the moment wey you click Continue — no payment yet.
4. If our compliance team need more information, you go collect email and the transfer status go remain for "Awaiting payment" until dem settle am.
5. Approval normally land the same working day; hard cases fit take up to 3 working days.

Wetin you fit do BEFORE you reach threshold

1. Finish your full KYC. Approved (Tier 2) accounts get higher daily and monthly limits AND dem dey skip some repeated document request.
2. Save the people wey you dey send to. Beneficiary wey we don validate before dey let us reuse part of their record, so na only new compliance fields you go fill.
3. Keep your documents ready. Clear scan of your supplier invoice or your contract go make the upload step a 30-second work.

Who dey see this information

1. Our compliance reviewers (named people under formal access-control policy).
2. The Nigerian Financial Intelligence Unit (NFIU), if law require us make we file Suspicious Transaction Report — law no allow us make we tell you when this one happen (na the "tipping-off" rule).
3. The compliance team of the bank wey dey collect, for summary form, where the payment rails require am.

We never dey share supporting document with marketing, partners, or aggregators.

You need help for one particular transfer?

The blue info banner for Step 2 dey explain the exact reason why e dey ask each time. If the explanation no clear, contact our compliance team for compliance@crosspay.me with your transfer reference — we dey answer inside one working day.

To see the full policy, check our AML Policy.