Payment Decline — How to Fix Am

Payment Decline

If dem decline your payment, plenty common causes dey and solution dey for each one.

Common Reasons

1. Money no reach: Check say your account or card get enough balance to cover the transfer amount plus the fees
2. Card restriction: Some Nigerian banks dey block international or online transaction by default
3. Daily card limit: Your bank fit put daily spending limit for your card
4. Card don expire: Make sure say your card never expire
5. 3D Secure fail: If you no finish the OTP or authentication step, the payment go fail

How to Fix Am

1. Check your balance — make sure say enough money dey
2. Turn on online transaction — call your bank or use their mobile app to allow online/international payment
3. Try another card — use different card or change to bank transfer
4. Try again later — bank downtime fit cause decline for small time

Wahala Still Dey?

If the problem no stop, contact our support team with your transfer reference number and we go check am.