You Send to Wrong Person — Wetin to Do

Wrong Recipient Details

If you enter recipient details wey no correct, wetin you fit do depend on the status of your transfer.

The Transfer Still Dey Process

If your transfer never complete:

1. Go History for your dashboard
2. Find the transfer and check him status
3. If the status na Pending or Processing, you fit still cancel am
4. Click Cancel transfer if the option dey

The Transfer Don Complete

If the money don already land for the wrong account:

1. Contact our support team sharp sharp with your transfer reference number
2. We go work with the bank wey collect the money to try recall am
3. Bank recall no dey guaranteed and e fit take some working days

How to Avoid Am

1. Always check the recipient bank details twice before you confirm
2. Use the Validate Account button to check say the account name match the person wey you wan send to
3. Save the recipients wey you don verify for your beneficiary list, so you fit reuse dem later