KYC Verification Guide

Identity Verification (KYC)

Why Do We Need Verification?

CrossPay is required to verify user identities to prevent fraud and comply with financial regulations. Verification unlocks your ability to send money.

Verification Tiers

Accepted Documents

1. National Identification Number (NIN)
2. International Passport
3. Driver's License

How Verification Works

1. Go to Settings > Verification and start the process
2. You may be asked to upload a government-issued ID and take a selfie
3. Our automated system reviews your submission
4. You will be notified by email when verification is complete

Verification typically takes a few minutes to 1-2 business days.

Tips for Quick Approval

1. Ensure your document is not expired
2. Take a clear, well-lit photo
3. Make sure all text is readable
4. The name on your document must match your account name