Find answers about CrossPay international transfers — how to send money, fees and exchange rates, KYC verification, payment methods, and troubleshooting help.
Two-Factor Authentication (2FA)
Set up and manage SMS-based two-factor authentication on CrossPay — when 2FA is required, how the 6-digit codes work, email fallback, and how to fix code problems.
KYC Verification Guide
Verify your identity on CrossPay to unlock transfers — accepted IDs (NIN, passport, driver's licence), the limits each tier unlocks, and how fast approval takes.