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Using Your CrossPay Wallet

How to use your CrossPay wallet to fund transfers and manage your balance.

Your CrossPay Wallet

Your CrossPay wallet lets you pre-fund your account and send transfers instantly from your balance.

How to Add Funds

  1. Go to Wallet from your dashboard
  2. Click Deposit
  3. Enter the amount you want to add
  4. Pay via card or bank transfer
  5. Funds appear in your wallet once the payment is confirmed

Sending from Your Wallet

When you create a transfer, you can choose to pay from your wallet balance. Wallet payments are:

Wallet Balance

Your wallet balance is displayed on your dashboard. You can view your transaction history including deposits, transfers, and refunds in the wallet section.

Withdrawing Funds

To withdraw funds from your wallet back to your bank account:

  1. Go to Wallet and click Withdraw
  2. Enter the amount and confirm
  3. Funds are sent to your registered bank account within 1-2 business days

Security

Your wallet balance is protected by the same security measures as your account — AES encryption, 2FA for transactions, and real-time fraud monitoring.

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