Find answers about CrossPay international transfers — how to send money, fees and exchange rates, KYC verification, payment methods, and troubleshooting help.
Understanding CrossPay Fees
How CrossPay transfer costs work — the transfer fee covers our 0.1% margin plus payment provider costs, and the exchange rate margin is a separate line on your quote.
Exchange Rates Explained
How exchange rates work and how CrossPay sets rates from multiple liquidity providers — a 5-minute rate lock, and the rate margin shown as its own line on every quote.
Setting Up Rate Alerts
Set up CrossPay rate alerts to get notified when your target exchange rate is reached — choose above or below, keep up to 10 active, via email, WhatsApp or SMS.