Find answers to common questions about CrossPay international transfers.
Supported Countries and Currencies
Complete list of countries and currencies supported by CrossPay for international transfers.
Transfer Limits and KYC Tiers
Understand CrossPay transfer limits based on your verification level and how to increase them.
How Long Do Transfers Take?
Estimated delivery times for CrossPay international transfers by corridor and payment method.
Accepted Payment Methods
All the ways you can pay for your CrossPay international transfer.
How to Cancel a Transfer or Get a Refund
Learn when you can cancel a transfer and how the refund process works.
Large Transfers and AML Checks
What CrossPay asks for on larger transfers — purpose of payment, supporting documents, and the AML / FATF travel rule that drives it.