Find answers about CrossPay international transfers — how to send money, fees and exchange rates, KYC verification, payment methods, and troubleshooting help.
Supported Countries and Currencies
See the countries and currencies CrossPay supports — active corridors from Nigeria to Ghana, Kenya, Uganda and Tanzania, plus payment and payout methods available.
Transfer Limits and KYC Tiers
Understand CrossPay transfer limits by KYC tier — daily and monthly caps, per-corridor minimums and maximums, and how to verify your identity to increase them.
How Long Do Transfers Take?
See estimated CrossPay delivery times by corridor and payment method — most African corridors arrive in 1-3 business days, plus what speeds up or delays a transfer.
Accepted Payment Methods
All the ways to pay for your CrossPay international transfer — Visa and Mastercard cards, bank transfer from any Nigerian bank, or your CrossPay wallet balance.
How to Cancel a Transfer or Get a Refund
Learn when you can cancel a CrossPay transfer, how refunds reach your card, bank or wallet, and how automatic refunds work if a payout fails after collection.
Large Transfers and AML Checks
What CrossPay asks for on larger transfers — purpose of payment, beneficiary type and documents — and the Nigerian AML rules and FATF travel rule behind it.